What should I do if the eyelash packaging box I received is damaged or insufficient?

What should I do if the eyelash packaging box I received is damaged or insufficient?


There are usually three reasons for damage to the eyelash box.

1. Extrusion during transportation
2. A collision occurred during transportation
3. Unprofessional operations during customs inspection.

《This Kind of Custom Eyelash Packaging is the Only Option You Have Just Started Your Eyelash Business!》

custom mink lash packaging

custom mink lash packaging


solution:

First, please send all mink eyelashes and eyelashes packaging box photos and videos to our sales staff

Our sales team will send the materials to the after-sales team for identification. The after-sales service department will reply within 3 to 5 working days. Please be patient during the identification process. If it is damaged or lost during transportation, we will replenish the corresponding quantity and send it to you free of charge in the next order.

eyelashes packaging box

eyelashes packaging box


Secondly, if the loss is huge or the entire container is damaged

Please take photos and videos for us and we will submit them to the courier company to file a claim.

custom eyelashes packaging boxes

custom eyelashes packaging boxes

My dear, when there is a problem when you receive the goods. Please contact us in time. We have a complete after-sales department to help you. Our sales staff are also professional and can solve the problems of wholesale mink eyelashes and custom eyelashes packaging boxes for you. Please trust us. We are professional

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